Referral Program 

We have established various referral programs that increased media and customer goodwill benefits gained from the added value of shopping incentives, prize giveaways, complimentary concierge, and hospitality service. Nashimoto & Associates can assist clients with short or long term referral business strategies.

For example, a prestigious organization brings its most favored VIP customers to a boutique for special pricing, gifts, or exclusive products or services. 

Travel Agency Relations

 Nashimoto & Associates' strength is highly recognized among past and present clients in this area. Our team works with the leading Asia Travel Agencies in Hawaii and abroad to refer customers to clients whenever they schedule groups of affluent Asia visitors to Hawaii.

Establishment of Hospitality System for Asia Market

As you are aware, Japanese customers, as well as other Asian customers, are extremely sensitive to hospitality and to the specific details of services provided, especially for those services that are traditionally part of a Hospitality System (internally & externally) as they are already accustomed to in Asian hospitality. A "Hospitality System" (as an example) should include the following services:

• Fast alteration service of clothing and jewelry before a customer's departure

• Hotel delivery

• Limousine service to a hotel with a minimum purchase amount

• Limousine service for qualified customers

• Create a special "Thank you" and "Aloha" membership card for customers who have visited/made purchase

• "Personal Invitation" to visit for introduction of a new collection, product, or service

• Special follow-up gift depending upon the amount of purchase

• Establish and continuously update a Japanese customer database

Business Development via Guest Room Distribution

By utilizing our well-established relationships, Nashimoto & Associates provides clients with collateral materials (e.g., special promotion, shopping incentive referral cards, bounce back cards, etc.) for distribution to hotel guest rooms in leading hotels throughout Waikiki and other resort destinations. Guests will have client's marketing materials in regular hotel rooms and/or suites and/or concierge distribution points.

High-End Customer Events to Establish Database

Clients can connect with high-end affluent customers to establish their database for Hawaii. We recommend collaboration for in-store event(s) with high-end as well as partnering with celebrity chefs, outstanding art galleries and museums, prominent events, charities, and fundraisers in Hawaii to bring partner's customer base to the client's store or event.

Coach